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User/Expert Lab | Institute for Human Centered Design

User/Expert Lab

A user/expert is a person who has developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. IHCD has an established database of user/experts who range from adolescents to people in their ‘80s. The only expertise you need is the willingness to share your honest experience when evaluating a place, product, technology or service. Participants help review the usability and accessibility of physical environments as well as products, services and new technologies.