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CONNECTED SERVICES

CONNECTED SERVICES

RACCESS is the first offer within Wattstopper’s new Connected Services suite of remote support services that supports networked Digital Lighting Management (DLM) lighting control systems. RACCESS employs hardware and software technology that make it possible to enhance our 1st year warranty and deliver the best installation and start-up experience to electrical contractors and the best first year experience to building owners. With a dedicated, secure cellular gateway, Wattstopper experts can connect to the system and provide immediate support, addressing many issues remotely that used to require an on-site visit for resolution. Beyond the first year, RACCESS provides the remote connectivity required to add future Connected Services that will ensure maximum energy savings and functionality over the life of your DLM system.

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